LTC Residents' Rights

The Bill of Rights ensures that the civil rights of long term care residents are not infringed upon by the facility or other parties.

The rights specifically include, but are not limited to:

	The right to exercise his or her rights as a resident of the facility and as a citizen or resident of the United States.
	The right to be free of interference, coercion, discrimination, and reprisal from the facility in exercising his or her rights.
	The right to be informed of rules and regulations regarding patient conduct and responsibilities.
	The right to be informed of costs and charges.
	The right to participate in discussions about care, treatment and access to their records.
	The right not to be unfairly transferred or discharged either to another room or from the facility.
	The right to voice concerns and to have complaints resolved.
	The right to manage financial affairs and receive full and complete accounting of funds.
	The right to have reasonable access to the use of a telephone where a call can be made without being overheard.
	The right to self-administer drugs under certain conditions.
	The right to have notice of bed-hold policy and readmission policies.
	The right to be free from unreasonable restraint.
	The right to be assured of the confidential treatment of their personal and medical records.
	The right not to be required to perform services.
	The right to communicate and associate with others.
	The right to participate in social, religious and community groups.
	The right to use personal clothing and keep personal possessions.

Please Note: The Aging and Disability Services Division's Elder Protective Services focuses on investigations regarding abuse, neglect, isolation, financial exploitation and self-neglect involving community members and those in a long term care setting age 60 and older.

How can I contact the Long Term Care Ombudsman Program?

We welcome your questions or comments. Please use the form below to contact us. If you would like a reply, enter your name, address (postal or e-mail), and/or phone number. Do not submit personal information such as Social Security numbers or detailed medical history; if we need additional information, we will be in touch with you.

The LTC Ombudsman Program may also be contacted by calling (702) 486-6930 in Clark County or (888) 729-0571 (toll free) in all other areas, as well as in writing, or by e-mail.

LTC Ombudsman Program Contact Form
Please fill out the information below as it relates to your question or concern.

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